SAP Emarsys Customer Engagement

Retailers are under intense pressure to respond to ever-changing customer expectations and deliver profitable results.

Counter this challenge with the SAP Emarsys Customer Engagement marketing platform to deliver highly personalised omnichannel experiences to your customers. Through 1:1 personalisation, cross-channel campaigns, and marketing automation programs across all devices and channels, you'll be more effective in converting and engaging with your customers.

SAP Emarsys Customer Engagement is the cloud-based omnichannel customer engagement platform of choice for hundreds of retailers worldwide. The platform is recognised as a leader in personalisation, cross-channel campaign management, and marketing automation. With an intuitive and easy-to-use interface, SAP Emarsys Customer Engagement helps your marketing team work more independently and effectively.

  • Convert more customers - more often, with higher value and lower acquisition costs.
  • Apply ready-to-use automated programs to run personalised campaigns.
  • Deliver the right content at the right time, powered by an evolving holistic view of your customers’ online and offline behavior.
  • Monitor all your marketing activities and customer value at every stage of the customer lifecycle with performance checks.
  • Offer incentives at the right time to win back customers before they churn and use Emarsys’ loyalty program to reward the loyalty of your loyal customers.


We help you integrate SAP Emarsys Customer Engagement to deliver predictable, profitable results and provide highly personalised omnichannel experiences for your customers.