Coop Norge: GoLive of SAP CAR Omnichannel Article Availability

  • Norway‘s 2nd Largest Retail Organisation

  • Official foundation in 1906 - the first store opened in 1867

  • 117 local cooperatives with a total of 1.7 million cooperative members

  • 1200 retail stores, including 5 supermarket chains and 4 specialist retail chains,
    as well as online shops

  • The company owns the brands Coop Extra, Coop Mega, Coop Prix, Coop Marked,
    Coop Obs! Hypermarked, Coop Byggmix, Coop Obs! Bygg and Coop Extra bygg

  • 28,000 employees

  • NOK 47 bn revenue (2017)

Further information: www.coop.no

Success Story

Coop Norge: GoLive of SAP CAR Omnichannel Article Availability

Coop is the first retailer in Europe to provide its customers with real-time information on article availability.

  • Replacement of the previous self-developed system of Coop by OAA

  • Extraction of large amounts of data and integration into an external eCommerce platform

  • Enhancement of the SAP functionality

  • SLT Replication of master data and inventory information

SAP OAA – Omnichannel Article Availability
The calculation of inventory information almost in real time and the provision to a large number of stores creates the greatest possible transparency for the Omni Channel Retail.

Advantages

  • Exact indicators for approximate stock

  • Near real-time availability checks

  • Reduction of order changes and cancellations

  • Increased customer satisfaction

[English]

Working with retailsolutions was a pleasure and I would want them on my team in any engagement going forward.

Coop Norway

Sigurd Skyum

Project Manager SAP CAR & OAA

[English]

Implementing SAP CAR OAA and Inventory Visibility was one of the most successful SAP projects Coop have run, delivering benefits from Day 1 and helping Coop achieve our goals in Omnichannel Retailing.

Coop Norge

Eirik Borge,

Programme Manager Optimal Bestilling, Coop Norge