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Auditing your SAP CCC: Efficient and Effective Business Processes

The SAP Customer Competence Centre (SAP CCC) is the nexus between different specialised divisions and the company’s IT. Being the central contact point, it pools the relevant competences on all SAP-specific questions and issues. The quality of implementation of this responsible task greatly influences the effectivity and efficiency of your business processes.


retailsolutions is in the retail industry and SAP environment thanks to its long experience in consultancy and implementation. Certified auditors analyse your business processes:


They examine their compliance with previous measures, targets, and processes and point out improvement potentials. Even the efficiency of established measures or the introduction and determination of immediate actions can be audited. A detailed personnel assessment insures 360-degree feedback of any department. The audit report provides an in-depth analysis of your SAP CCC. In addition to extensive documentation, the audit also comprises benchmarks and specific recommendations.

Our services:

  • Professional auditing of your SAP CCC by certified auditors according to DIN EN ISO 19011
  • Staff assessment for 360-degree feedback
  • Support with regard to internal communication
  • Support in implementing recommended measures
  • Review of the effectiveness of the measures taken

Would you like to know more about auditing your SAP CCC?

Don't hesitate, arrange an appointment today with Christina Heidemann.


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